August 29, 2009
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There is an issue with editing a tickets body/comment after it has been created, where the changes are not reflected in the interface.  We’re currently working on the issue and will deploy a fix as soon as possible.

August 24, 2009
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We’re experiencing some intermittent database and response time spikes, which may cause the site to respond slowly or occasionally error out.

August 19, 2009
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Everything is running smooth again. If you are experiencing any issues please let us know at support@lighthouseapp.com

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We’re currently experiencing some extremely slow response times on the server, causing most users to just see errors after long periods of waiting.

July 20, 2009
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The job queue is back on track and working to get up to speed.  Those seeing delays in Lighthouse updates should be back up to speed in a few minutes.

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Users are reporting delays in ticket updates within Lighthouse.  We’re currently working to get the job processing back up to speed.

July 17, 2009
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We fixed the processes that were causing delayed response times in Lighthouse.  Everything should be running smooth now.

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We’re seeing slow response times on Lighthouse and are working on the issue now.  You may experience slow load times or intermittent error messages during this.

July 16, 2009
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The queue is back in motion and working to catch up.  You should be seeing your updates shortly.

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We just noticed that Lighthouse jobs are running behind schedule. We’re working on the issue.

July 14, 2009
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If you received an email last night titled “Lighthouse Credit Card Problem” you can safely ignore it. Read more about it here: http://bit.ly/G7oGq

July 13, 2009
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We’re going to be upgrading to a new billing system tonight.  The payment/plan area will be down for several hours during the switch.

July 9, 2009
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Some users have reported file attachment failures between Lighthouse and s3, displaying xml vs the attachment.  We’re currently investigating.

June 29, 2009
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If you’re seeing a late payment warning on your Lighthouse account, please contact billing@lighthouseapp.com or http://help.lighthouseapp.com before updating your payment information.

April 7, 2009
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There are reports from users who are currently experiencing some issues with openID logins.  We’re looking into the issue now.